A waitlist that fills cancellations for you
When a client cancels, the longest-waiting person on your list gets a text and an email with a claim window. If they pass, the next person is up. No calls, no paper list.
Booking software
Booking software for gyms and personal trainers
A gym books two things at once. Personal trainers sell one-to-one sessions from their own calendars, often around early mornings, evenings and clients elsewhere, while the floor runs group classes with a set number of bikes or racks. Clients buy sessions in blocks and expect to book them from their phone. BookingHub handles the trainer, the class and the package in one place.
See it in action
Your clinic
on BookingHub.
These are the real screens you get on day one. Scroll through a normal day on a laptop, a tablet and a phone, with bookings coming in from every kind of business.
01Calendar
A calendar you can read at a glance.
Every booking takes the colour of its service, so a full week makes sense in one look. Bookings at the same time sit side by side, never on top of each other.
- Day, week, month, or one column per team member
- Busy time from Google, Apple or Outlook closes slots on its own
- Add a booking, a walk-in or a break in two taps
02Dashboard
Your whole day before your first coffee.
The moment you sign in: what is coming up, what is waiting for your approval and who is new. Approve or decline a request in one tap, right from your phone.
- Mark a booking completed, no-show or cancelled in one tap
- Requests come with their intake answers already checked
- Today, this week, next week or this month
03Waitlist
Cancellations fill themselves.
When someone cancels, the longest-waiting client gets a text and an email with a window to claim the spot. If they pass, the next person is up. You do nothing.
- A fair queue, first come, first served
- You choose how long each claim window lasts
- No phone calls, no list on paper
04Messages
Talk to clients without giving out your number.
Clients write from their booking and you answer from the dashboard or your phone. Every thread stays on the client's record, so anyone on the team can pick it up.
- New requests land in their own tab
- Email alerts, quiet at night
- Reply from any device
05Packs and memberships
Sell packs and memberships from your page.
Class packs, prepaid visits and monthly memberships, paid online through Stripe. Credits come off at every visit and memberships renew on their own.
- Deposits or full payment at booking
- Credits tracked on every visit
- Payouts straight to your bank account
06Analytics
Numbers that show what is working.
Bookings over time, your top services, cancellations and new clients, for the week, the month or the year.
- Every number compared with the period before
- Bookings broken down by status
- Your top services, ranked
The client side
And this is what your clients see.
This demo business's public booking page, on a laptop and on a phone. Your colours, your services, your team, your open times.
- One tap to sign in with Google, then a time, then confirmed. Under 90 seconds.
- Confirmation by email and text the moment it is booked.
- Reminders before every visit, a cancellation link, and a place on the waitlist when a time is full.
- Works on any phone. Your page is the app, nothing to install.
Booking software
What it fixes
Every trainer runs their own calendar
Invite each trainer as a team member. They set their own hours and services, so a trainer who coaches at 6 am and again after 5 pm is only bookable then. Trainers can connect Google, Apple iCloud or Outlook Calendar so their other commitments block their bookable times, and clients book the trainer they already work with.
Session packages, paid before the first rep
Sell packages of prepaid personal training sessions, memberships and discount codes, paid by card through your own Stripe account. Clients book their sessions against what they already paid for, and nobody chases an invoice at the front desk. BookingHub keeps 1% of each online payment and Stripe charges its own processing fees.
Classes that stop at the last bike
Set spin, bootcamp or circuit classes as fixed sessions with a capacity, for example 20 spots every Monday at 6 pm, and members book until the class is full. When someone cancels, the member who has waited longest is notified and has 30 minutes to take the spot before it moves to the next person.
A client on three sessions a week gets a reminder by email and text the day before and an hour before every session, and sees what is coming up and what is done in their account.
Everything built in
Every tool your front desk needs, already included.
No add-ons to bolt on and no second subscription. Each of these ships with every BookingHub account, for every industry.
Your own booking page, live in an afternoon
One link for your Instagram bio, your Google listing or a text message. Clients sign in with Google in one tap, pick a time and confirm.
One calendar, synced with yours
Team view or time view, colour-coded by service. Busy time from Google, Apple or Outlook Calendar closes your availability on its own, and your bookings show up in the calendar on your phone.
Reminders by email and text
Confirmations, a reminder the day before, cancellation links. All automatic, with wording you can edit.
Get paid: deposits, packs and memberships
Take a deposit or full payment at booking through Stripe. Sell class packs and auto-renewing memberships from your page, and let credits track themselves.
Appointments, classes, tables and events. One platform.
Every account, every plan during early access, no add-ons.
Appointments
Classes and sessions
Table reservations
Events and venues
More
And everything else, included
- Intake forms with required answers
- Client records with notes and history
- Team logins and roles
- Messages without sharing your number
- Analytics: bookings, top services, new clients
- Book-in counter screen for walk-ins
- Trusted clients who skip approval
- Photo and video gallery on your page
- Rating and review links
- Discount codes with limits and expiry
- Points and rewards program
- Custom email and text templates
- Virtual meetings with a Google Meet link
- Recurring appointments
- Daily capacity requests
- Multi-service bookings in one visit
- Party size on any booking
- Cancellation cutoff rules
- Daily booking limits per team member
- Command palette and saved views
- Bulk approve, decline and export
- In-app notifications and a live bell
- Dashboard and public page colour themes
- Client portal with history and messages
- English and French on every page
- Audit log on personal data
- Calendar event details toggle
- CSV import with a 48-hour undo
- Email and text delivery logs
- More
Questions
What owners ask before they switch
Can each personal trainer set their own availability?
Yes. Each trainer has their own calendar, hours and services. They can follow the gym's hours, keep a custom weekly schedule, or open slots by hand, and block off dates for a vacation or a competition. Their bookings all show on the gym's calendar too.
Can clients buy a package of training sessions?
Yes. Create a package of prepaid sessions and the client pays for it by card through your own Stripe account. Memberships and discount codes work the same way. BookingHub keeps 1% of each online payment and Stripe charges its own processing fees.
Can we run group classes with a capacity?
Yes. A class is a fixed session with a capacity, for example 12 spots every Monday at 6 pm, booked until it is full. Each class has its own length and price, and a cancellation is offered to the member who has waited longest for a spot.
Can a client book a session with two trainers at once?
Yes, with a group booking. Put the trainers together as a team and mark the service as booked with a team. The client only sees times when every trainer in the team is available, and the session lands in each trainer's calendar.
How do we handle clients who cancel at the last minute?
Set a cancellation cutoff, for example no changes within 24 hours. Inside that window clients cannot cancel or reschedule from their account and have to contact you. You can also take a deposit or full payment by card at booking, and your analytics show cancellations and no-shows over any period.
Start taking bookings this week
Create your account, add your services and hours, and share your booking link. Free during early access.