A waitlist that fills cancellations for you
When a client cancels, the longest-waiting person on your list gets a text and an email with a claim window. If they pass, the next person is up. No calls, no paper list.
Booking software
Booking software for massage therapists
A massage practice sells time in three or four sizes, and the time between sessions matters as much as the sessions. The table needs fresh linens, the room needs air, and the therapist needs a minute before the next client walks in. A schedule that stacks hour-long sessions back to back leaves room for none of it. BookingHub books the session and the reset together.
See it in action
Your clinic
on BookingHub.
These are the real screens you get on day one. Scroll through a normal day on a laptop, a tablet and a phone, with bookings coming in from every kind of business.
01Calendar
A calendar you can read at a glance.
Every booking takes the colour of its service, so a full week makes sense in one look. Bookings at the same time sit side by side, never on top of each other.
- Day, week, month, or one column per team member
- Busy time from Google, Apple or Outlook closes slots on its own
- Add a booking, a walk-in or a break in two taps
02Dashboard
Your whole day before your first coffee.
The moment you sign in: what is coming up, what is waiting for your approval and who is new. Approve or decline a request in one tap, right from your phone.
- Mark a booking completed, no-show or cancelled in one tap
- Requests come with their intake answers already checked
- Today, this week, next week or this month
03Waitlist
Cancellations fill themselves.
When someone cancels, the longest-waiting client gets a text and an email with a window to claim the spot. If they pass, the next person is up. You do nothing.
- A fair queue, first come, first served
- You choose how long each claim window lasts
- No phone calls, no list on paper
04Messages
Talk to clients without giving out your number.
Clients write from their booking and you answer from the dashboard or your phone. Every thread stays on the client's record, so anyone on the team can pick it up.
- New requests land in their own tab
- Email alerts, quiet at night
- Reply from any device
05Packs and memberships
Sell packs and memberships from your page.
Class packs, prepaid visits and monthly memberships, paid online through Stripe. Credits come off at every visit and memberships renew on their own.
- Deposits or full payment at booking
- Credits tracked on every visit
- Payouts straight to your bank account
06Analytics
Numbers that show what is working.
Bookings over time, your top services, cancellations and new clients, for the week, the month or the year.
- Every number compared with the period before
- Bookings broken down by status
- Your top services, ranked
The client side
And this is what your clients see.
This demo business's public booking page, on a laptop and on a phone. Your colours, your services, your team, your open times.
- One tap to sign in with Google, then a time, then confirmed. Under 90 seconds.
- Confirmation by email and text the moment it is booked.
- Reminders before every visit, a cancellation link, and a place on the waitlist when a time is full.
- Works on any phone. Your page is the app, nothing to install.
Booking software
What it fixes
30, 60 and 90 minutes, each priced on its own
Create one service per length, or separate deep tissue, prenatal and relaxation massage, each with its own duration and price. The client picks the session they want, and the calendar blocks the full length of that session rather than a standard hour, so a 90-minute deep tissue never eats into the next client's time.
Buffer time to reset the room
Add buffer time after each appointment, and the next booking cannot start until the linens are changed and the room is ready. Clients only see the times you can actually take. Each therapist keeps their own hours, so a therapist who works evenings is bookable in the evenings and nowhere else.
Health questions before the client is on the table
Attach an intake form to your services: recent injuries, medical conditions, medication, pregnancy, areas to avoid, preferred pressure. Make the important questions required. The answers are on the booking, so you read them before the session instead of asking about a sore shoulder while the client is face down.
A client who comes in every three weeks gets a reminder by email and text the day before and an hour before, and earns points toward a reward when you turn on your rewards program.
Everything built in
Every tool your front desk needs, already included.
No add-ons to bolt on and no second subscription. Each of these ships with every BookingHub account, for every industry.
Your own booking page, live in an afternoon
One link for your Instagram bio, your Google listing or a text message. Clients sign in with Google in one tap, pick a time and confirm.
One calendar, synced with yours
Team view or time view, colour-coded by service. Busy time from Google, Apple or Outlook Calendar closes your availability on its own, and your bookings show up in the calendar on your phone.
Reminders by email and text
Confirmations, a reminder the day before, cancellation links. All automatic, with wording you can edit.
Get paid: deposits, packs and memberships
Take a deposit or full payment at booking through Stripe. Sell class packs and auto-renewing memberships from your page, and let credits track themselves.
Appointments, classes, tables and events. One platform.
Every account, every plan during early access, no add-ons.
Appointments
Classes and sessions
Table reservations
Events and venues
More
And everything else, included
- Intake forms with required answers
- Client records with notes and history
- Team logins and roles
- Messages without sharing your number
- Analytics: bookings, top services, new clients
- Book-in counter screen for walk-ins
- Trusted clients who skip approval
- Photo and video gallery on your page
- Rating and review links
- Discount codes with limits and expiry
- Points and rewards program
- Custom email and text templates
- Virtual meetings with a Google Meet link
- Recurring appointments
- Daily capacity requests
- Multi-service bookings in one visit
- Party size on any booking
- Cancellation cutoff rules
- Daily booking limits per team member
- Command palette and saved views
- Bulk approve, decline and export
- In-app notifications and a live bell
- Dashboard and public page colour themes
- Client portal with history and messages
- English and French on every page
- Audit log on personal data
- Calendar event details toggle
- CSV import with a 48-hour undo
- Email and text delivery logs
- More
Questions
What owners ask before they switch
Can I offer different lengths of the same massage?
Yes. Each service has its own length and price, so a 30-minute focused session, a 60-minute full body and a 90-minute deep tissue can sit side by side on your booking page. When a client books one, the calendar blocks the real length of that session.
How do I keep time between clients to change the table?
Set buffer time between appointments. After each session the calendar keeps that time clear, so the next client cannot book into it. It is your time for linens, ventilation and a quick note in the client's file before the next person arrives.
Can clients fill in a health questionnaire when they book?
Yes. Build your own form with short answers, long answers, multiple choice, checkboxes, yes/no, numbers and dates, or start from a ready-made template. Make questions required, attach the form to a service, and the answers appear on the booking for the therapist to read.
I share a clinic with other therapists. Can each of us have our own schedule?
Yes. Invite each therapist as a team member. Everyone gets their own calendar, hours and services, and clients choose a therapist or no preference. Each therapist can connect Google, Apple iCloud or Outlook Calendar so their personal commitments block their bookable times.
Can I take a deposit or sell a package of massages?
Yes. Take payment or a deposit by card at booking, and sell packages of prepaid sessions, memberships or discount codes. Payments go to your own Stripe account. BookingHub keeps 1% of each online payment and Stripe charges its own processing fees, nothing else.
Start taking bookings this week
Create your account, add your services and hours, and share your booking link. Free during early access.