A waitlist that fills cancellations for you
When a client cancels, the longest-waiting person on your list gets a text and an email with a claim window. If they pass, the next person is up. No calls, no paper list.
Booking software
Booking software for physiotherapy clinics
A physiotherapy clinic books two very different visits. The initial assessment is long, needs a history from the patient and often a look from the clinic before it is confirmed. Follow-ups are shorter and regular, and the patient just wants the next one. BookingHub treats the two differently, across every physiotherapist on your team.
See it in action
Your clinic
on BookingHub.
These are the real screens you get on day one. Scroll through a normal day on a laptop, a tablet and a phone, with bookings coming in from every kind of business.
01Calendar
A calendar you can read at a glance.
Every booking takes the colour of its service, so a full week makes sense in one look. Bookings at the same time sit side by side, never on top of each other.
- Day, week, month, or one column per team member
- Busy time from Google, Apple or Outlook closes slots on its own
- Add a booking, a walk-in or a break in two taps
02Dashboard
Your whole day before your first coffee.
The moment you sign in: what is coming up, what is waiting for your approval and who is new. Approve or decline a request in one tap, right from your phone.
- Mark a booking completed, no-show or cancelled in one tap
- Requests come with their intake answers already checked
- Today, this week, next week or this month
03Waitlist
Cancellations fill themselves.
When someone cancels, the longest-waiting client gets a text and an email with a window to claim the spot. If they pass, the next person is up. You do nothing.
- A fair queue, first come, first served
- You choose how long each claim window lasts
- No phone calls, no list on paper
04Messages
Talk to clients without giving out your number.
Clients write from their booking and you answer from the dashboard or your phone. Every thread stays on the client's record, so anyone on the team can pick it up.
- New requests land in their own tab
- Email alerts, quiet at night
- Reply from any device
05Packs and memberships
Sell packs and memberships from your page.
Class packs, prepaid visits and monthly memberships, paid online through Stripe. Credits come off at every visit and memberships renew on their own.
- Deposits or full payment at booking
- Credits tracked on every visit
- Payouts straight to your bank account
06Analytics
Numbers that show what is working.
Bookings over time, your top services, cancellations and new clients, for the week, the month or the year.
- Every number compared with the period before
- Bookings broken down by status
- Your top services, ranked
The client side
And this is what your clients see.
This demo business's public booking page, on a laptop and on a phone. Your colours, your services, your team, your open times.
- One tap to sign in with Google, then a time, then confirmed. Under 90 seconds.
- Confirmation by email and text the moment it is booked.
- Reminders before every visit, a cancellation link, and a place on the waitlist when a time is full.
- Works on any phone. Your page is the app, nothing to install.
Booking software
What it fixes
Assessments and follow-ups, kept apart
Create the initial assessment and the follow-up treatment as separate services, each with its own length and price. A 60-minute assessment blocks a full hour and a 30-minute follow-up blocks half of one. Each physiotherapist offers the services they actually do, so a patient looking for vestibular rehab books someone who treats it.
New patients reviewed, returning patients book straight in
Choose approval for new patients only. A first-time patient sends a request with their intake answers attached, and your front desk approves or declines it. Patients already in your care book their follow-ups instantly, and patients you trust skip approval altogether, so the review only happens where it is needed.
The history arrives with the booking
Attach an intake form to the assessment: where it hurts, since when, how it started, what makes it worse, previous surgery, current medication. Required questions have to be answered before the booking goes through. The physiotherapist reads the answers on the booking and starts the assessment already knowing the story.
Each physiotherapist connects their own Google, Apple iCloud or Outlook Calendar, so a hospital shift or a course on Thursday afternoon blocks their bookable times without anyone touching the schedule.
Everything built in
Every tool your front desk needs, already included.
No add-ons to bolt on and no second subscription. Each of these ships with every BookingHub account, for every industry.
Your own booking page, live in an afternoon
One link for your Instagram bio, your Google listing or a text message. Clients sign in with Google in one tap, pick a time and confirm.
One calendar, synced with yours
Team view or time view, colour-coded by service. Busy time from Google, Apple or Outlook Calendar closes your availability on its own, and your bookings show up in the calendar on your phone.
Reminders by email and text
Confirmations, a reminder the day before, cancellation links. All automatic, with wording you can edit.
Get paid: deposits, packs and memberships
Take a deposit or full payment at booking through Stripe. Sell class packs and auto-renewing memberships from your page, and let credits track themselves.
Appointments, classes, tables and events. One platform.
Every account, every plan during early access, no add-ons.
Appointments
Classes and sessions
Table reservations
Events and venues
More
And everything else, included
- Intake forms with required answers
- Client records with notes and history
- Team logins and roles
- Messages without sharing your number
- Analytics: bookings, top services, new clients
- Book-in counter screen for walk-ins
- Trusted clients who skip approval
- Photo and video gallery on your page
- Rating and review links
- Discount codes with limits and expiry
- Points and rewards program
- Custom email and text templates
- Virtual meetings with a Google Meet link
- Recurring appointments
- Daily capacity requests
- Multi-service bookings in one visit
- Party size on any booking
- Cancellation cutoff rules
- Daily booking limits per team member
- Command palette and saved views
- Bulk approve, decline and export
- In-app notifications and a live bell
- Dashboard and public page colour themes
- Client portal with history and messages
- English and French on every page
- Audit log on personal data
- Calendar event details toggle
- CSV import with a 48-hour undo
- Email and text delivery logs
- More
Questions
What owners ask before they switch
Can new patients be reviewed before their first assessment is confirmed?
Yes. Set approval for new patients only. Their first booking arrives as a request with their intake answers, and you approve or decline it. Patients who have already been seen book follow-ups instantly, and you can mark trusted patients so they skip approval.
Can each physiotherapist have their own schedule?
Yes. Invite each one as a team member with a role: owner, manager, team member or viewer. Each has their own calendar, hours and services. Your front desk sees everyone's appointments in day, week or month view, and books walk-ins and phone calls from the Book in screen.
Can patients fill in their history before the first visit?
Yes. Build your own intake form or start from a ready-made template, require the answers you need, and attach it to the assessment service. Patients fill it in as part of booking, and the answers sit on the booking for the physiotherapist to read beforehand.
Can patients book their follow-ups on their own?
Yes. Patients book from your link and manage their visits from their account, where they see upcoming and past appointments. They can cancel or reschedule within the cutoff you set, and they get reminders by email and text the day before and an hour before each visit.
We are switching from another system. Can we bring our patient list?
Yes. Import your patient list from a CSV file into your clients list. Each patient then has a file with their appointment history, private notes for your team and totals. You share your booking link, and your public page shows your physiotherapists, services, hours and location.
Start taking bookings this week
Create your account, add your services and hours, and share your booking link. Free during early access.